PG&E facing customer revolt
January 2, 2010
Pacific Gas and Electric (PG&E) has halted installation of the so-called “smart utility meter” in Bakersfield after hundreds of customers complained that the readings weren’t accurate. [Bloomberg News]
The meters, designed as the centerpiece of the Obama administration’s push to update the U.S. electrical grid, are designed to help consumers conserve power during periods of peak demand.
However, one Bakersfield resident quoted in the article saw her electrical bill double to as high as $874 for one month, after the meter was installed. Meanwhile, PG&E is facing a lawsuit from another Bakersfield resident, who is hoping to make it a class action suit.
PG&E officials insist the meters are accurate. The state Utilities Commission has ordered an independent study of billing accuracy.