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Scam targets Arroyo Grande water customers

September 11, 2025

By KAREN VELIE

The City of Arroyo Grande is warning the public of a potential scam targeting water customers.

Similar to neighboring cities, individuals visit Arroyo Grande residents and falsely claim that city water is contaminated, and advise them not to drink the water. The alleged scammers then attempt to sell water treatment products based on the false claims.

The water in Arroyo Grande continues to be safe to drink and is continually monitored and tested to meet all health and safety standards. Water quality information can be found on the city’s website.

Resident with concerns regarding water quality or safety can contact the Public Works Utilities Division directly at (805) 473-5460.

 


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Water treatment in general is not a scam however… Ask anyone on a well. Hydrogen sulfide(rotten egg smell) is prevalent in this county and treatment is the only option; typically chlorination, like the city does. There absolutely is chlorine in your city house water, and it is safe. However many people choose to remove it right before going into their house with a carbon filter(often combined with a water softener for hardness issue. Who wants to drink chlorine? Or feel scoured after a simple shower? This article is misleading imo and way too vague. The more you know!


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