French Hospital responds (weirdly) to our article.
January 31, 2008
(Editor’s note: French Hospital responded to UncoveredSLO.com’s Jan. 27 article on French Hospital with this statement to Dave Congalton’s 920 KVEC radio show. Please also see our commentary below.)
“French Hospital stands by our commitment to deliver compassionate, high-quality, affordable health services, to serve and advocate for our sisters and brothers who are poor and disenfranchised, and to partner with others in the community to improve the quality of life. We are very proud of our record of service to San Luis Obispo County.
French Hospital has been recognized by Avatar, a national leader in patient satisfaction research receiving awards two years in a row for exceeding patient expectations. In 2007, French Hospital provided nearly $5 million in community benefits and care for the poor. Quality data reported for fiscal year ending June 2007 by national and state sources shows French Hospital performing in patient experience and core quality measures with superior and above average scores.
We routinely participate in public reporting projects and fully support initiatives that promote transparency, facilitate improvement in patient care and enable consumers to make informed choices about their health care.
We have great respect for and are fully transparent with legitimate media sources that provide balanced reporting and utilize reliable sources to ascertain facts to support their stories. We strongly believe that Ms. Veile has misrepresented the facts and twisted the truth for some unknown purpose.
If any person has questions, concerns or issues about French Hospital, we welcome the opportunity to discuss these issues in an appropriate setting where a productive dialogue can be assured.”
“We are proud to be San Luis Obispo’s only not-for-profit hospital.”