NORCAST equipment failure impacting local businesses
April 11, 2013
Early Wednesday morning, multiple businesses found that their phone services were intermittently breaking down. Many were not able to run credit cards, receive phone calls or send faxes.
Listeners of Dave Congalton’s talk show on KVEC were unable to call in or their calls were dropped which led the producer to call the final hour “the last dropped call.”
On its website, NORCAST says its engineers believe they have pinpointed the current issue down to a single piece of equipment and the failure of its redundancy system. Their CEO chartered a plane to Northern California to pick up the part and is en route to San Luis Obispo.